Who to Call
CHIP
To learn more about CHIP benefits, call your CHIP health plan.
For answers to your questions about CHIP, call 1-877-543-7669 (1-877-KIDS-NOW). Call 8 a.m. to 8 p.m. Central Time, Monday to Friday except federal holidays.
Children’s Medicaid
To learn more about Children’s Medicaid benefits, call your health plan.
For answers to your questions about Medicaid, call the Texas Health and Human Services Commission Help Line at 1-800-252-8263.
For answers to questions about your Medicaid case call the HHSC Benefits Office in your area.
Waste, Abuse & Fraud
To tell us about waste, abuse or fraud in Medicaid or CHIP call 1-800-436-6184.